By 8 pm when this reporter visited the isolation centre, the patient was still stuck in the ambulance. A nurse who spoke to us on condition of anonymity said that they have declined to attend to the patient because the hospital administrators have failed to address their grievances.
"We want our issues sorted before the patient is ushered inside. We’ve been sending our leaders to the director and we don’t get a good feedback from her. So today we decided to go there and face her. Before anything is done, before we usher in the patient, our issues must be clarified," he said.
"The worst is, since the work started, they [administrators] have never visited the isolation. None of the hospital administrators has visited. All along we have been struggling with how to design the place. So since we love our country, we love our COVID patients we’re treating them. So today, let her come and explain very clearly the terms and conditions of why we’re here. There’s one patient they have brought, he’s still there stuck in the ambulance in front of the isolation unit. She’s over delaying because we want to go and usher in the patient, the patient is innocent," added another.
An intern nurse at the site told URN that they struggle to handle patients and are dissatisfied with the hospital’s reluctance in attending to their demands.
Meanwhile, Florence Tugumusirize, the hospital director told journalists that the issues raised by nurses were being addressed but refused to divulge into details.